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What You Agree To When You Use adda7

These legal terms set out the rules that apply to your account, your activity on the platform, and how we handle disputes — access and eligibility depend on your local law and the regions we support.

Account EligibilityJurisdiction ConditionsUser ResponsibilitiesData HandlingPolicy Contact
adda7 What You Agree To When You Use adda7
HOW WE HANDLE THIS

Our Approach to Data, Security and Rights

Your account and the data attached to it are handled under a clear set of rules. Here is what those rules mean in practice for you as an account holder.

Data Retention We keep account data for the period required under our operating terms. You can request a summary of what we hold by contacting support with your account ID.
Account Security Your login is protected by OTP verification on each new device. If you suspect unauthorised access, lock your account immediately from the security tab and contact us.
Cookie Policy We use session and analytics cookies to keep your account state intact across bKash, Nagad, and Rocket deposit flows. You can adjust cookie preferences in your browser settings.
Rights and Corrections You can request corrections to your account details or ask us to delete data where our terms permit. Requests are reviewed within the timeframe stated in the full policy document.
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our legal terms, your account eligibility, or a specific policy clause, use any of the contact paths below. Our team handles policy queries separately from general account support, so route your question to the right channel for a faster response.

Live Chat Start a chat from your account dashboard for real-time answers on account eligibility, term interpretations, and policy-related account actions.
Email Support Send detailed policy or legal queries to our support email. Include your account ID so we can reference your specific situation accurately.
Help Centre Our help centre carries full copies of our current legal terms, privacy policy, and cookie policy — all accessible without logging in first.

Common Legal Questions About Your Account

These are the questions we receive most often about our legal terms, account eligibility, and user rights. If your question is not here, reach us through live chat or email.

No. We do not make legal determinations on your behalf. You are responsible for confirming that access is lawful in your location before opening or using an account.

Accounts accessing the platform from restricted regions may be suspended without prior notice. Any pending balances are handled according to the dispute process in our full terms document.

Yes. Contact our support team with your account ID and a data request. We will provide a summary of what we hold, within the timeframe our policy commits to.

Each deposit via bKash, Nagad, or Rocket is your confirmation that the funds are legitimate and that you are acting within your legal authority. Payment provider terms also apply.

Submit a correction request through live chat or email, including your account ID and the specific detail that needs updating. We review and action corrections per our stated policy timeframe.

We notify account holders of material updates. Continuing to use your account after an update means you accept the revised terms. The current version is always in your account dashboard.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.