Reference

How adda7 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or reach our support team — and what we do with it.

Account data protectionbKash, Nagad, Rocket contextYour right to request dataCookie use disclosedBangladesh-region scope

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team is available through the channels below. We aim to respond to all privacy-related requests within a reasonable time and will confirm receipt when your message comes through.

What We Collect and Why We Collect It

adda7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to use, whether that is bKash, Nagad or Rocket. We use this information to process your deposits and withdrawals, verify your

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identity as required, and keep your account secure. We do not sell your personal data to third parties. Where you link a mobile wallet such as Nagad or Rocket, we store only the reference details needed to complete the transaction — not your full wallet credentials.
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We also collect device and session data automatically when you browse the site or switch between your phone and a desktop browser. This includes your IP address, browser type and pages visited, which we use to detect unusual account activity and improve how the platform works
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for you. Our data practices apply only where local law and your eligible region permit access to adda7. If you are unsure whether access is permitted where you are, please check your local regulations before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you log in on your phone to the point your Rocket withdrawal is confirmed. Below are the four areas where data handling directly affects your account experience.

Cookies and Tracking

We use cookies to keep your session active across devices and remember your preferred payment method. You can manage cookie preferences through your browser settings at any time.

Account Security

Your login credentials and wallet references — including bKash and Nagad details — are stored using encryption. We never display full wallet numbers in your account dashboard.

Data Retention

We keep your account data for as long as your account is active and for a further period as required by applicable law. When you close your account, we follow a defined deletion process.

Requesting Changes

You can ask us to correct inaccurate personal data or request deletion where permitted. Submit your request via live chat or email and we will confirm the outcome in writing.

Privacy Questions We Hear Most Often

These are the questions we receive most often about how adda7 handles personal data. If your question is not covered here, reach us through live chat or the Help Centre in your account.

We collect your name, contact details, and the payment method you register — such as bKash, Nagad or Rocket. We also log device and session data when you access the platform.

We do not sell your data. We share it only with service providers who help us operate the platform — such as payment processors — and only to the extent necessary to complete your transaction.

We store only the transaction reference and the last digits needed to identify your wallet. Full wallet credentials are never retained on our servers after a transaction is complete.

Yes. Submit a data access request via live chat or email with your registered account details. We will compile and send your data within a reasonable timeframe after verifying your identity.

We retain data for a period required by applicable law after account closure. Once that period ends, your personal records are deleted or anonymised in line with our internal retention schedule.

This policy applies where access to adda7 is permitted under local law and in eligible regions. Whether access is lawful in your location depends on Bangladesh regulations — please check before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAdda7 Banking InfoTerms & Conditions

How adda7 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Privacy Questions We Hear Most Often

01 What personal data does adda7 collect when I open an account?

02 Does adda7 share my data with third parties?

03 How does adda7 store my bKash or Nagad payment details?

04 Can I request a copy of the data adda7 holds on me?

05 How long does adda7 keep my account data after I close my account?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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